Frequently Asked Questions
Everything you need to know about your Invader Concepts order.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim and receive your prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
At Invader Concepts, we prioritize ethical manufacturing. We use a mix of organic cotton and recycled polyesters, and all our partner factories adhere to strict fair-labor standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.